Religious Courts Need to Intensively Provide Clear Information to Public

DG Wahyu Widiana conversing with court clients at the lobby of PA Cimahi.

Bandung | badilag.net/english

Director General of Badilag, Wahyu Widiana, on his way to attend a ceremony in Bandung, stealthily visited new office of PA (Religious Court) Cimahi, on Tuesday (1/2). His presence at the office was initially not known by any officer of the court until he managed to make conversation with court users and get some information about the court level of services.

DG Wahyu Widiana found out that some court users were satisfied with the services provided by the court. However, he also got information that some court clients who already filed cases to the court needed to spend a quite higher amount of money than it should be, to have their cases resolved. This happened because the court users used a third party to register their cases to the court. .

Wahyu Widiana came to a conclusion that in order to avoid (financial) loss from court users, Religious Courts need to intensively provide clear information to the public, especially on court fess and court procedures.

“Don’t only put the information on the board. Court officers must inform the clients orally, so that they will have clear information that they need,” Wahyu said.

“Courts need to inform court users their rights and obligations, including the information on how much money they have to pay for their cases,” he added. (c)