Badilag Will Monitor the Implementation of the Information Desk

DG of Badilag, Wahyu Widiana  made a conversation with Information Desk Staff

Jakarta l badilag.net (06/08/2011)

After issuing a guidance for the Information Desk of which must be applied to all Religious Courts, the Directorate General of the Religious Courts (Badilag) will monitor whether they implement it or not. Badilag announced it with its Circular Letter no. 2510/DjA.1/HK.00/VIII/2011 published in www.badilag.net Friday (05/08/2011).

The monitor will be held in two phases. The first will be conducted by all High Religious Courts in August to September. They will assess the implementation in all Religious Courts under their jurisdiction. After that, Badilag will monitor and assess randomly their result in October to November and it is the second phase.

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The purpose is mainly to motivate all Religious Courts to enhance the implementation of some prioritized programs for bureaucracy reform in the Supreme Court of Republic of Indonesia.

 

According to the Director General of Badilag, Wahyu Widiana, the Indonesian courts are still facing many challenges related to public trust.

“Therefore, we have to work hard to recover our image. We should improve and enhance our public service and the Information Desk is a spearhead for that,” he said.

In many occasions, Wahyu emphasized the importance of the Information Desk. According to him it is absolutely efficacy to avoid the illegal interaction and communication between litigants and the court’s officials.

He also often took the Family Court of Australia with their client service delivery program as a good example. He said, “The court’s clients will be well served by the staffs appointed in the Information Desk known as the Counter. There is no interaction and communication between the clients and the court’s apparatus.”

Wahyu explained that the guidance was deliberately made as simple as possible to be implemented. The Religious Courts’ chiefs are permitted to make an individual policy if they find some constraints in implementing it as long as it is not in contradiction to other regulations stipulated by the Supreme Court or other laws.

He also hoped that all Religious Courts could improve and enhance their public services although they found some obstacles related to human resource and infra-structural insufficient.

“I extremely appreciate my colleagues in all Religious Courts who pay their great attention to this,” he said.

(Arijaya)