The Religious Court of Panyambungan has started to implement the Information Desk

A staff of the Information Desk is giving information to client

Panyabungan | www.pa-panyabungan.net (09/9/2011)

The Directorate General of the Religious Courts (well known as Badilag) has announced that there will be a monitor activity on the implementation of the Information Desk in all Religious Courts. It will be held from October until November in this year.

Badilag itself has issued guidance on the Information Desk several months ago. This guidance provides a clear and brief direction on how the Information Desk should be operated in all Religious Courts.

The Religious Court of Panyambungan seems ready to be monitored by Badilag. It has immediately implemented the Information Desk. Shortly after Badilag issued on the guidance, this court socialized it to all judges, officials as well as staffs.
. This court has also appointed a team to operate the Information Desk. All staffs in the team are trained on how to provide an excellent service to clients.

The Information Desk is equipped with two computers. All clients are permitted to utilize one of them to get any information they need. Meanwhile, other computer is used by the operators.

The queue number displayed in a monitor

The two computers provide any information either from registry or secretariat. Information from secretariat includes court profile, court personnel, SOP, budget, complaint and etc. Registry provides information on jurisdiction map, case cost, registry SOP, trial schedule, prodeo (waiving court fees) facility, circuit court, verdict publication and case statistic.

Clients enjoy a facility of queue system so that they will be able to manage their time in the court.

The Director General of Badilag, Wahyu Widiana appreciates the efforts made by the Religious Court of Panyambungan. He urges other Religious Courts to do so.

“Although we have no sufficient resources, we should not give up”, Wahyu Widiana said.

(Arijaya)